Terms of Service
Last Updated: 14 November 2026
1. Who we are
Colext is operated by 00052 Pty Ltd (ABN: 81 691 559 154), trading as Colext (“Colext,” “we,” or “us”). These Terms apply to your use of the Colext web app, its saved Contexts and collaboration features, and its connections to third-party services.
By accepting these Terms, you agree to them. If you accept them on behalf of an organisation, you confirm that you have authority to bind that organisation. You can contact us at support@colext.io.
2. Eligibility and accounts
You must be at least 18 years old to create a Colext account or use the service. Colext is available internationally where permitted by applicable law. You must also meet the eligibility requirements of any third-party service you connect.
Provide accurate account information, keep your sign-in details secure, and contact us promptly if you suspect unauthorised access.
3. Free access, future fees, and service changes
Colext currently charges no fees. Usage limits may apply. Third-party services may charge separately under their own terms.
We may introduce paid plans or features, change usage limits, move features between tiers, or discontinue features or tiers. If a change materially reduces your existing access, we’ll give you reasonable advance notice and explain your options, including how to request a copy of your data, unless an urgent security issue or legal obligation requires faster action. Your free account does not automatically become a paid subscription. Before we charge you, we’ll disclose the price, billing frequency, and any renewal and cancellation terms, and ask you to agree.
4. Your content and collaborations
You retain any rights you hold in the content you submit to Colext, including saved Contexts and collaboration messages. You give us permission to host, process, and transmit that content as reasonably necessary to provide, secure, and support the service. This includes making messages available to authorised collaborators and transferring content through integrations you enable. You must have the rights and permissions needed to submit and share the content.
Colext does not use your content to train AI models. If we want to feature your content, name, or logo in marketing, such as a case study or testimonial, we’ll first ask for separate permission for that use. We may send promotional messages where permitted by law, and you can unsubscribe from them.
5. Third-party integrations
When you connect a third-party service, it may send information to Colext and receive information from Colext when it carries out your requests. The provider’s terms, privacy policy, and applicable settings govern how it handles information it receives, including retention and any use for training. Disconnecting stops future access through that connection. Copies already received by the provider remain subject to its policies.
AI-generated content and actions can be inaccurate or incomplete. Review important outputs and changes before relying on them or sharing them.
6. Acceptable use and Colext intellectual property
We give you a limited right to use Colext for personal use or your organisation’s internal operations while you comply with these Terms. Colext and its licensors retain their rights in the service, software, and branding.
Do not use Colext to break the law, infringe another person’s rights, harass or exploit others, send spam or malware, access accounts or data without permission, or disrupt the service or bypass its access controls or usage limits. Report abuse to support@colext.io.
7. Suspension, account closure, and data requests
We may restrict access, remove content, or close an account when reasonably necessary to address a material breach, protect users or the service, or comply with law. Where reasonable and lawful, we’ll explain the reason, provide notice, and give you an opportunity to respond or correct the issue. We may act immediately if waiting would create a security or safety risk or prevent us from meeting a legal obligation.
To close your account, request deletion, or request a data extract, email support@colext.io. We may ask for information needed to verify your identity and authority. We’ll handle requests in accordance with applicable law, including any deadlines and limits on disclosing other people’s information. If you want a copy of your data before closing your account, request it when you contact us.
8. Availability, consumer rights, and liability
Colext may experience outages or errors. We do not guarantee uninterrupted service or the continued availability of any particular integration.
These Terms preserve all rights, guarantees, and remedies that cannot lawfully be excluded or limited, including under the Australian Consumer Law where it applies. Any limitation in these Terms applies only to the extent permitted by applicable law.
9. Updates, complaints, and disputes
We may update these Terms to reflect changes to Colext or to meet legal, security, or operational requirements. We’ll give reasonable advance notice of material changes unless an urgent security issue or legal obligation requires faster action. Where applicable law requires your agreement, we’ll ask you to accept the revised Terms.
If you have a complaint, contact support@colext.io. You may exercise any right you have to seek help from a regulator or bring a claim in a court or tribunal available to you under applicable law.